Is my personal information safe with My Forever Dress?
Absolutely! We take your privacy seriously and use advanced technologies to protect your personal info. For more details, check our Privacy Policy.
Can I cancel or change my order after purchasing?
Orders can be canceled or changed within 24 hours of purchase. After that, we can’t guarantee changes as your order might be in process.
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard), PayPal, and more. All payment methods are secure and encrypted.
Do you offer customer support?
Yes! We’re here to help with any questions or concerns. Use our chatbot available on the site or email us at customerrelations@myforeverdress.com.
What should I do if I receive a damaged item?
If you receive a damaged or defective item, contact us right away with photos of the product and details of the issue. We'll make sure you get your money back with no extra cost to you.
How are the dresses made at My Forever Dress?
At My Forever Dress, we believe every dress tells a story, and we're here to make yours unforgettable. It all starts with you—your style, your measurements, and your dreams. Each dress is carefully crafted by our skilled seamstresses, who put their expertise and passion into every stitch to ensure top quality and a perfect fit.Once you place an order, one of our consultants will personally get in touch with you. We're here to answer any questions, offer guidance, and make sure every detail matches your vision. You can reach us through WhatsApp, email, or our store chat, so you always have the support you need.Your dress is custom-made just for you, tailored precisely to your measurements. This ensures a beautiful fit and reduces the need for major alterations. Our seamstresses typically take about 30 days to create each dress, dedicating time to quality and attention to detail. While some minor adjustments might be needed, our goal is to deliver a dress that feels like it was made just for you—because it was.We know how important your special day is, and our priority is to give you a dress that meets—and exceeds—your expectations. When you shop with My Forever Dress, you can feel confident knowing every step of the process is handled with care and dedication. We're not just making a dress; we're helping create a memory you'll cherish forever.