We know the quality of our products, just as our customers who have already purchased from us do. That's why we offer a Satisfaction Guarantee. If, for any reason, you are not 100% satisfied with your purchase, simply contact us. We will do everything possible to resolve the situation by offering a quick and hassle-free return or exchange. Our priority is to ensure that every customer has an exceptional experience when choosing our products!
Delivery times depend on your location and shipping method. For U.S. addresses, it's usually 5-12 business days. For international deliveries, it can take 10-17 business days.
Yes, My Forever Dress ships worldwide! Delivery times and shipping costs vary by country. Check out our Shipping Policy for more details.
Once your order is shipped, you’ll get an email with a tracking number and instructions to check your order status.
We accept returns on unused items in their original packaging within 30 days of receipt. Custom or sale items are not eligible for returns. For more info, see our Return and Refund Policy.
If you need to request a refund, contact us at customerrelations@myforeverdress.com within 30 days of receiving your item. Make sure the item is in its original condition, unused, and in its original packaging.
Absolutely! We take your privacy seriously and use advanced technologies to protect your personal info. For more details, check our Privacy Policy.
Orders can be canceled or changed within 24 hours of purchase. After that, we can’t guarantee changes as your order might be in process.
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and more. All payment methods are secure and encrypted.
Yes! We’re here to help with any questions or concerns. Use our chatbot available on the site or email us at customerrelations@myforeverdress.com.
If you receive a damaged or defective item, contact us right away with photos of the product and details of the issue. We'll make sure you get your money back with no extra cost to you.
At My Forever Dress, we believe every dress tells a story, and we're here to make yours unforgettable. It all starts with you—your style, your measurements, and your dreams. Each dress is carefully crafted by our skilled seamstresses, who put their expertise and passion into every stitch to ensure top quality and a perfect fit.Once you place an order, one of our consultants will personally get in touch with you. We're here to answer any questions, offer guidance, and make sure every detail matches your vision. You can reach us through WhatsApp, email, or our store chat, so you always have the support you need.Your dress is custom-made just for you, tailored precisely to your measurements. This ensures a beautiful fit and reduces the need for major alterations. Our seamstresses typically take about 30 days to create each dress, dedicating time to quality and attention to detail. While some minor adjustments might be needed, our goal is to deliver a dress that feels like it was made just for you—because it was.We know how important your special day is, and our priority is to give you a dress that meets—and exceeds—your expectations. When you shop with My Forever Dress, you can feel confident knowing every step of the process is handled with care and dedication. We're not just making a dress; we're helping create a memory you'll cherish forever.
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